www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 7403883801
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in without needing a password or email. This convenient login method simplifies the process and saves you time.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal. If you receive a weak signal, wait for it to improve before proceeding. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once updated, you can continue playing with ease.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details through the app, ensuring you save your Aadhar card, UPI, and all relevant bank details. This will help facilitate a seamless and secure experience. Your cooperation in uploading this information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use bonus earnings in gameplay, not for withdrawals. The bonus funds can be withdrawn as winnings from games played with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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